{"id":4576,"date":"2024-04-08T12:03:18","date_gmt":"2024-04-08T09:03:18","guid":{"rendered":"https:\/\/microtedarik.com\/?page_id=4576"},"modified":"2024-10-25T13:01:03","modified_gmt":"2024-10-25T10:01:03","slug":"teslimat-ve-iade-kosullari","status":"publish","type":"page","link":"https:\/\/microtedarik.com\/?page_id=4576","title":{"rendered":"Teslimat Ve \u0130ade S\u00fcreci"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/microtedarik.com\/wp-content\/uploads\/2024\/04\/kolay-iade-ve-degisim.webp?resize=207%2C300&#038;ssl=1\" class=\"alignnone size-medium wp-image-4651\" width=\"207\" height=\"300\" alt=\"Kolay \u0130ade ve De\u011fi\u015fim\"><\/p>\n<section>\n<h1>MESAFEL\u0130 SATI\u015e S\u00d6ZLE\u015eMES\u0130<\/h1>\n<h2>Teslimat ve Sorumluluk<\/h2>\n<p>  M\u0130CRO TEDAR\u0130K, M\u00fc\u015fteri ile aras\u0131nda Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi\u2019nin (\u201cS\u00f6zle\u015fme\u201d) olu\u015ftu\u011fu tarihten itibaren en fazla 14 (ond\u00f6rt) g\u00fcn i\u00e7erisinde S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fc sa\u011flam, eksiksiz, sipari\u015fte belirtilen niteliklere uygun olarak, anla\u015fmal\u0131 kargo \u015firketi arac\u0131l\u0131\u011f\u0131 ile M\u00fc\u015fteri&#8217;nin sipari\u015f s\u0131ras\u0131nda bildirdi\u011fi adreste M\u00fc\u015fteri\u2019ye veya adresteki ki\u015fiye\/kurulu\u015fa elden teslim eder.<br \/>\n  S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn teslimat\u0131 M\u0130CRO TEDAR\u0130K\u2019in anla\u015fmal\u0131 oldu\u011fu kargo firmas\u0131n\u0131n (Yurti\u00e7i Kargo) g\u00f6nderi alan\u0131yla s\u0131n\u0131rl\u0131d\u0131r. M\u0130CRO TEDAR\u0130K\u2019in sorumlulu\u011fu anla\u015fmal\u0131 oldu\u011fu kargo firmas\u0131n\u0131n g\u00f6nderi alan\u0131n\u0131n bitiminde sona erer.<br \/>\n  S\u00f6zle\u015fme konusu \u00fcr\u00fcn, m\u00fccbir sebepler, hava muhalefeti, deprem, sel, yang\u0131n, salg\u0131n hastal\u0131k vb. gibi ola\u011fan\u00fcst\u00fc durumlar nedeniyle 14 (ond\u00f6rt) g\u00fcnl\u00fck yasal s\u00fcre i\u00e7inde teslim edilemez ise, M\u0130CRO TEDAR\u0130K bu durumu M\u00fc\u015fteri\u2019ye bildirir. Bu durumda M\u00fc\u015fteri sipari\u015fi iptal edebilir, varsa benzer bir \u00fcr\u00fcn ile de\u011fi\u015ftirilmesini isteyebilir veya teslimat\u0131n gecikmesine neden olan durum ortadan kalkana kadar bekleyebilir. M\u00fc\u015fteri\u2019nin sipari\u015fi iptal etmesi halinde, \u00f6demeye ili\u015fkin (varsa teslimat masraflar\u0131 da d\u00e2hil olmak \u00fczere tahsil edilen t\u00fcm \u00f6demeler) iade bildirim tarihinden itibaren en ge\u00e7 14 (ond\u00f6rt) g\u00fcn i\u00e7inde ger\u00e7ekle\u015ftirilir (S\u00f6zle\u015fme feshine ili\u015fkin akdi h\u00fck\u00fcmler uygulan\u0131r).<br \/>\n  Teslimat adresi olarak bildirilen adreste yap\u0131lan \u00fcr\u00fcn teslimat\u0131nda M\u00fc\u015fteri\u2019nin adresinde bulunmamas\u0131 ve adresteki ki\u015filerin teslimat\u0131 kabul etmemesi durumunda, M\u0130CRO TEDAR\u0130K, S\u00f6zle\u015fme\u2019den do\u011fan edimini ifa etmi\u015f kabul edilir. Teslimat adresinde, \u00fcr\u00fcn\u00fc teslim alacak kimsenin olmamas\u0131 durumunda kargo firmas\u0131 ile irtibata ge\u00e7ilerek sipari\u015fin sevkiyat\u0131n\u0131 takip ve d\u00fczenlemek M\u00fc\u015fteri\u2019nin sorumlulu\u011fundad\u0131r.<\/p>\n<h2>Cayma Hakk\u0131<\/h2>\n<p>  M\u00fc\u015fteri, 14 (ond\u00f6rt) g\u00fcn i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin S\u00f6zle\u015fme\u2019den cayma hakk\u0131na sahiptir.<br \/>\n  Cayma hakk\u0131 s\u00fcresi, S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn M\u00fc\u015fteri\u2019ye veya M\u00fc\u015fteri\u2019nin g\u00f6sterdi\u011fi adresteki ki\u015fiye\/kurulu\u015fa teslim edildi\u011fi g\u00fcn ba\u015flar.<br \/>\n  Cayma hakk\u0131 s\u00fcresinin belirlenmesinde:<\/p>\n<ul>\n<li>Tek sipari\u015f konusu olup ayr\u0131 ayr\u0131 teslim edilen mallarda, t\u00fcketicinin veya t\u00fcketici taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin son mal\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn,<\/li>\n<li>Birden fazla par\u00e7adan olu\u015fan mallarda, t\u00fcketici veya t\u00fcketici taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin son par\u00e7ay\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn,<\/li>\n<li>Belirli bir s\u00fcre boyunca mal\u0131n d\u00fczenli tesliminin yap\u0131ld\u0131\u011f\u0131 s\u00f6zle\u015fmelerde, t\u00fcketici veya t\u00fcketici taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin ilk mal\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn esas al\u0131n\u0131r.<\/li>\n<\/ul>\n<p>  Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 i\u00e7in yasal s\u00fcresi i\u00e7erisinde, S\u00f6zle\u015fme\u2019de de yer alan Cayma Hakk\u0131 Formu kullan\u0131larak M\u0130CRO TEDAR\u0130K&#8217;e faks veya e-posta vas\u0131tas\u0131yla a\u00e7\u0131k bir \u015fekilde bildirimde bulunulmas\u0131 gereklidir.<br \/>\n  M\u00fc\u015fteri, a\u015fa\u011f\u0131daki hallerde cayma hakk\u0131n\u0131 kullanamaz:<\/p>\n<ul>\n<li>T\u00fcketicinin istekleri veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u00fcr\u00fcnler.<\/li>\n<li>\u00c7abuk bozulabilen veya son kullanma tarihi ge\u00e7ebilecek \u00fcr\u00fcnler.<\/li>\n<li>Tesliminden sonra ambalaj, bant, m\u00fch\u00fcr, paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f olan mallardan; iadesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayan \u00fcr\u00fcnler.<\/li>\n<li>Tesliminden sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve do\u011fas\u0131 gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler.<\/li>\n<\/ul>\n<h2>\u0130ade Ko\u015fullar\u0131<\/h2>\n<p>  S\u00fcresinde cayma hakk\u0131 kullan\u0131lan \u00fcr\u00fcn\u00fcn iade i\u015flemlerinin tamamlanabilmesi i\u00e7in a\u015fa\u011f\u0131daki ko\u015fullar\u0131n kar\u015f\u0131lanmas\u0131 gerekmektedir.<\/p>\n<ul>\n<li>Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 halinde, M\u00fc\u015fteri cayma hakk\u0131n\u0131n kullan\u0131ld\u0131\u011f\u0131na ili\u015fkin bildirimin yap\u0131ld\u0131\u011f\u0131 tarihten itibaren 10 (on) g\u00fcn i\u00e7erisinde \u00fcr\u00fcn\u00fc M\u0130CRO TEDAR\u0130K\u2019e sevk irsaliyesinin bir n\u00fcshas\u0131 ile birlikte iade sebebini ve talebini a\u00e7\u0131k\u00e7a beyan ederek g\u00f6nderir.<\/li>\n<li>M\u00fc\u015fteri&#8217;ye veya M\u00fc\u015fteri\u2019nin g\u00f6sterdi\u011fi teslimat adresindeki ki\u015fiye\/kurulu\u015fa teslim edilen \u00fcr\u00fcn\u00fcn M\u0130CRO TEDAR\u0130K&#8217;e g\u00f6nderildi\u011fine ili\u015fkin kargo teslim tutana\u011f\u0131 \u00f6rne\u011finin veya kargo takip numaras\u0131 bilgisinin ve ayr\u0131ca fatura asl\u0131 \u00fcr\u00fcn ile birlikte g\u00f6nderilmi\u015f ise fatura asl\u0131n\u0131n da M\u0130CRO TEDAR\u0130K\u2019e g\u00f6nderilmesi\/bildirilmesi zorunludur.<\/li>\n<li>\u00dcr\u00fcn kurumsal olarak sat\u0131n al\u0131nm\u0131\u015f ise, \u00fcr\u00fcn g\u00f6nderimi iade faturas\u0131 d\u00fczenlenerek yap\u0131lmal\u0131d\u0131r.<\/li>\n<li>\u00dcr\u00fcnle birlikte al\u0131nan hediye ya da kampanyal\u0131 \u00fcr\u00fcn varsa, ilgili \u00fcr\u00fcnler de iade olarak g\u00f6nderilmelidir.<\/li>\n<li>\u00dcr\u00fcn, kargo firmas\u0131na teslim edilmeden \u00f6nce, M\u00fc\u015fteri taraf\u0131ndan hasar g\u00f6rmeyecek \u015fekilde paketlenmelidir.<\/li>\n<\/ul>\n<p>  Cayma hakk\u0131 kullan\u0131larak iade edilen \u00fcr\u00fcn\u00fcn anla\u015fmal\u0131 kargo firmas\u0131 (Yurti\u00e7i Kargo) arac\u0131l\u0131\u011f\u0131 ile M\u0130CRO TEDAR\u0130K\u2019e geri g\u00f6nderilmesi halinde kargo bedeli M\u0130CRO TEDAR\u0130K taraf\u0131ndan kar\u015f\u0131lan\u0131r, aksi halde kargo bedeli M\u00fc\u015fteri\u2019ye aittir.<br \/>\n  \u0130ade edilmek istenen \u00fcr\u00fcn M\u0130CRO TEDAR\u0130K\u2019e ula\u015ft\u0131\u011f\u0131nda, M\u0130CRO TEDAR\u0130K\u2019in iade ekibince incelenecektir. \u0130nceleme s\u00fcresi 7 i\u015f g\u00fcn\u00fcd\u00fcr. Bu s\u00fcreye hafta sonu ve resmi tatil g\u00fcnleri dahil de\u011fildir. \u0130nceleme sonucunda iade ko\u015fullar\u0131n\u0131 kar\u015f\u0131lad\u0131\u011f\u0131 tespit edilen \u00fcr\u00fcnlerden; M\u00fc\u015fteri\u2019nin iadesini istedi\u011fi \u00fcr\u00fcnlerin \u00fccret iadesi yap\u0131lacakt\u0131r. M\u00fc\u015fteri\u2019nin de\u011fi\u015fim istedi\u011fi taleplerde ise, ilgili \u00fcr\u00fcn stoklarda varsa M\u00fc\u015fteri\u2019ye g\u00f6nderilecek, aksi durumda \u00fccret iadesi yap\u0131lacakt\u0131r.<br \/>\n  \u0130ade talebi olumlu sonu\u00e7land\u0131\u011f\u0131nda, \u00fccret iadesi, al\u0131\u015fveri\u015f a\u015famas\u0131nda kullan\u0131lan kart\u0131n ait oldu\u011fu bankaya yap\u0131lacakt\u0131r. \u00dccret iadesi yap\u0131ld\u0131\u011f\u0131nda M\u00fc\u015fteri\u2019ye e-posta ile bilgilendirme yap\u0131lmaktad\u0131r. \u00dccret iadesinin M\u00fc\u015fteri hesab\u0131na yans\u0131ma s\u00fcresi, i\u015flem yap\u0131lan bankaya g\u00f6re 1 ila 8 i\u015f g\u00fcn\u00fc aras\u0131nda de\u011fi\u015febilmektedir.<br \/>\n  \u0130nternet \u00fczerinden sat\u0131n al\u0131nan \u00fcr\u00fcn\u00fcn iade ya da de\u011fi\u015fim i\u015flemi M\u0130CRO TEDAR\u0130K sat\u0131\u015f noktalar\u0131ndan yap\u0131lamamaktad\u0131r.<br \/>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>MESAFEL\u0130 SATI\u015e S\u00d6ZLE\u015eMES\u0130 Teslimat ve Sorumluluk M\u0130CRO TEDAR\u0130K, M\u00fc\u015fteri ile aras\u0131nda Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi\u2019nin (\u201cS\u00f6zle\u015fme\u201d) olu\u015ftu\u011fu tarihten itibaren en fazla 14 (ond\u00f6rt) g\u00fcn i\u00e7erisinde S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fc sa\u011flam, eksiksiz, sipari\u015fte belirtilen niteliklere uygun olarak, anla\u015fmal\u0131 kargo \u015firketi arac\u0131l\u0131\u011f\u0131 ile M\u00fc\u015fteri&#8217;nin sipari\u015f s\u0131ras\u0131nda bildirdi\u011fi adreste M\u00fc\u015fteri\u2019ye veya adresteki ki\u015fiye\/kurulu\u015fa elden teslim eder. S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn teslimat\u0131 [&#8230;]\n","protected":false},"author":236698399,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-4576","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/PeUPeh-1bO","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/microtedarik.com\/index.php?rest_route=\/wp\/v2\/pages\/4576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microtedarik.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/microtedarik.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/microtedarik.com\/index.php?rest_route=\/wp\/v2\/users\/236698399"}],"replies":[{"embeddable":true,"href":"https:\/\/microtedarik.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4576"}],"version-history":[{"count":0,"href":"https:\/\/microtedarik.com\/index.php?rest_route=\/wp\/v2\/pages\/4576\/revisions"}],"wp:attachment":[{"href":"https:\/\/microtedarik.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}